Condtions of sale:

The online store site CREAMS-ECLAIRCISSANTES.COM was set up by the company Whitening Cream, which is the operator of this site.
Any order under a product appearing in the online store's website CREAMS-ECLAIRCISSANTES.COM requires prior consultation of these terms.
Consequently, the consumer is fully aware that its agreement on the content of these conditions does not require the signature of this document, to the extent that the customer wishes to order online the products presented in the framework of the shop the website.
The consumer has the ability to save or print these terms and conditions, provided that both saving and editing of this document are the sole responsibility.
The consumer, prior to his order, said that the acquisition of these products is not directly related to his professional activities, their acquisition is reserved for private use from him.
As a consumer, the customer has specific rights, which would be called into question the assumption that the products or services purchased through the website would actually related to his work.
The online store set up by the company Whitening Cream as part of the website lists the following information:
1/Notice legal enabling precise identification of the company Whitening Cream.
2/Présentation essential characteristics of the goods offered.
3/Indication in Euros the price of goods and, where appropriate, delivery charges.
4/Indication payment terms, delivery, or performance.
5 / The existence of a right of withdrawal.
6/La validity of the offer or the price.
7/Les conditions for terminating the contract if it is permanent or lasts more than a year.
All this information is presented in French. The consumer states have full legal capacity to engage under these terms and conditions.

Article 1:
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, provided that such documents are inconsistent with these terms and conditions.
 

Article 2:
These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods and services offered by the company Whitening Cream to the consumer.


Article 3: Contract Documents
This contract consists of the following contractual documents, presented in descending order: the general conditions, the order form. In case of conflict between the provisions contained in the documents of different rank, the provisions of the document of higher row will prevail.


Article 4: Entry into force - length
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of Representations of the company Whitening Cream.
 

Article 5: Electronic Signature
The double click of the consumer on the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
 

Article 6: Order Confirmation
The contractual information will be confirmed towards e-mail no later than the time of delivery or at the address specified by the customer in the order form.

Article 7: Proof of the transaction
The records stored in computer systems company Whitening Cream, in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
 

Article 8: Product Information
8-a: Whitening Cream Company has on its website to sell products with the characteristics required to comply with Article L 111-1 of the Consumer Code, which provides the opportunity for the potential consumer to know before taking command of the essential characteristics of the products they wish to purchase.


8-b: The offers presented by the company Whitening Cream are only valid within the limits of available stocks.
 

Article 9: Price
Prices are quoted in euros and are valid until the date of mailing of the order by the consumer. They do not include delivery charges, billed at cost, and indicated before the validation of the order. The prices include the VAT applicable on the date of the order and any change in the VAT rate will be reflected in the prices of the online store. Payment of the full price must be made when ordering. At no time, the payments can not be regarded as payments or installments.

Article 10: Payment
To set the order, the consumer has, at its option, of all the payment methods specified in the order form. The consumer provides the company Whitening Cream that has the required permission to use the method of payment chosen by him, during the validation of the order. The company Whitening Cream reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card by the officially accredited organizations or for non payment. The company Whitening Cream specifically reserves the right to refuse a delivery or an order from a customer who has not fully paid or a previous order or with whom a payment dispute is in progress of Directors. The company Whitening Cream has introduced a procedure for control checks to insure no one is using the bank details of another person without his knowledge. As part of this audit, the customer will be asked to send by fax or by email to the company Lightening Cream a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification by us of parts sent.
 

Article 11: Availability of products
The order will be executed no later than within three days from the day after the consumer placed his order. In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed at the earliest and will have the option to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange the product.
 

Article 12: Delivery
The products are delivered to the address specified by the customer on the order form. The consumer is required to check the status of the packaging of the goods upon delivery and report any damage to the carrier on the delivery , and the company Whitening Cream, within a week.The consumer may, upon request, obtain sending an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form. As for shipping, we work primarily with Colissimo. When we do a mailing, you immediately receive an email informing you.

MAIL

To minimize transportation costs, all products of small and medium size are shipped by postal service Colissimo Suivi.Outre the fact of being economical, this service delivers in 48H across France and offers the possibility of recovering the goods ordered at your local post office near the delivery address in the absence of the original place of delivery at the presentation of facteur.Concrètement, if you are absent the day of delivery, your postman will leave a card in your mailbox, allowing you to collect your parcel at your post office during business hours, within 15 days. Colissimo is a very reliable service. However, it may be, as in any expedition, there may be a delay in delivery or the product gets lost. In case of late delivery from the date that we have indicated in the mail from, we ask you to report the delay in calling us by phone or by sending us an email. We then contacted the Post to start an investigation. A Post investigation may take up to 21 days from the date of commencement of the investigation. If during this period, the product is found, it will immediately re-routed to your home (most cases). But if the product is not found after the 21 days of investigation, the Post considers the package as lost. It is only then that we can send you a replacement at our expense. If the product ordered were not available at this time, we will refund the amount of products affected by the loss of the carrier. If the product was still available, but had changed their prices on the site, we apply the new sale price, or by reimbursing the difference by check or by requesting a check for the difference in price. We are not responsible for the longer delivery times due to the carrier, especially in case of loss of products or strike.
 

Article 13: Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken products ...) must be indicated on the delivery form of handwritten reserves, accompanied by the signature of the customer. The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery by mail with return receipt stating such claims. The consumer must send a copy of this letter by fax or mail to: Whitening Cream BP 40513 57109 CEDEX THIONVILLE
 
Article 14: Delivery errors
14-a: The consumer must make to society Whitening Cream same day delivery or no later than the first business day after delivery, any claim of error of delivery or non-conformity of goods in kind or quality compared to the entries on the order form. Any complaint made after this deadline will be rejected.
14-b: The formulation of this claim from the company Whitening Cream can be made: - primarily by telephone on 03 82 55 71 80. - By logging on our website under the heading follow your order which, after entering your customer number, you can ask your question through the menu contact us specifying the reference of the order.
14-c: Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company from all liability Whitening Cream with respect to the consumer.
14-d: a receipt of the complaint, the company Whitening Cream will award a number of exchange of the product (s) (s) concerned and communicate by e-mail, fax or telephone to consumers. The exchange of a product can take place only after the allocation to the consumer of a number of exchange according to the approach outlined above.
14-e: In case of error of delivery or exchange any product for exchange or refund will be returned to society Whitening Cream as a whole and in its original packaging, in Colissimo Simple, at Next: Return Service Whitening Cream, BP 40513 57109 THIONVILLE CEDEX FRANCE.
To be accepted, any return will be reported in advance to Customer society Whitening Cream.
Shipping costs are the responsibility of society Whitening Cream, except it would prove that the product does not match the original declaration made by the consumer in the right of return.

Article 15: Product Warranty
In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive consumers of the legal guarantee which obliges the seller to guarantee against all consequences of defects of the thing sold . The consumer is expressly informed that the company Whitening Cream is not the producer of the products shown in the website within the meaning of Law No. 98-389 of 19 May 1998 concerning liability for defective products . Therefore, in case of damage to a person or property by a defect in the product, only the responsibility of the producer thereof could be sought by the consumer on the basis of information on the packaging of the product. The conditions and the warranty period producer are shown on the relevant products. Given the frequency of renewal of the components of technical products, Whitening Cream may, upon request, inform the consumer of the availability of products for the exchange of products offered and how to possibly get them.
 

Article 16: Right of withdrawal
The consumer has a period of 10 days to return, at its expense, the products do not suit him. This period starts from the date of delivery of the order of the consumer. If the deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. All returns must be reported prior to the Customer service of society Whitening Cream: - primarily by phone 03 82 55 71 80 - by logging on our website under the heading follow your order which, after entering your number client, you can get your order number. The product must be returned to Colissimo Simple Whitening Cream BP 40513 57109 THIONVILLE CEDEX.

The product should not be unsealed so that the consumer can exercise the right of withdrawal.
Only products returned will be together, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will be refunded or exchanged.
This right of withdrawal is without penalty, except for return shipping costs. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or exchange the product. In the case of an exchange, the re-shipment will be at the expense of the consumer.
In the event of exercise of the right of withdrawal, the company Whitening Cream will make every effort to refund the consumer within 15 days. However, given the technical nature of products sold, this period may be extended to 30 days, especially when the product needs a technical audit (see products to be tested in advance).
The consumer will then be refunded by a credit to his bank account (secure transaction) if paid by credit card or check in the other cases.
 

Article 17: Rights of use
The right of use of company documents Whitening Cream, as well as those distributed by it, the consumer is granted a non-exclusive, personal and not transferable in accordance with the Code of Intellectual Property. However, under Article L122-6-1 of this Code, the consumer has a right to reproduce exclusively personal. In any case, the author retains ownership of his work, the consumer agrees to comply.
 

Article 18: Force Majeure
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by unforeseeable circumstances or force majeure. Will be considered as acts of God or force majeure any facts or circumstances irresistible, external to the parties, unpredictable, unavoidable, beyond the control of the parties and which can not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree on the conditions under which the contract will continue. If the force majeure lasts for more than three months, these terms may be terminated by the injured party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of French courts and tribunals: the blockage of means of transportation or supplies, earthquakes, fires, storms, floods, lightning off of telecommunications networks or difficulties specific to the external telecommunications networks to customers.
 

Article 19: No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions will remain in full force and scope.
 

Article 20: No waiver
The failure of either party not to claim a breach by the other party to any of the obligations under these Terms shall be construed in the future as a waiver of the requirement at issue.
 

Article 21: Title
In case of difficulty in interpretation between any of the titles at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
 

Article 22: Applicable law
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or complaint, the consumer should first contact the company Whitening Cream for an amicable solution.

Article 23 Data Protection
The information requested from the consumer is required to process the order and may be communicated to partners of the company Whitening Cream involved in the execution of this command. Consumers can write to the company Whitening Cream whose coordinates are within the terms and conditions contained in the website, to oppose such disclosure or to exercise their rights of access, correction to respect to information concerning and contained in the files of the company Whitening Cream, as provided by the law of January 6, 1978.